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Modification

See also API reference for NAD

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This request is initiated when the Customer wants to update his registered proxy in NAD. Only the account linked to the proxy can be modified

In NAD Modification, Enquiry by Secondary ID request is initiated first to retrieve all the Customer’s registered proxies across NAD. Participant will display the list of proxies for the Customers for proxies that are having the status Active, Suspended (by the Customer) and Suspended (by the Participant)

If there is no record to be displayed, Participant will display a message to the Customer

Please note that Customer should not be able to modify a proxy that is registered with another Participant, and status is Suspended by either the Customer or Participant

Sample Use Cases​

Sample Participant Proxy Modification – Select Proxy to Modify

Sample Participant Proxy Modification – Modify Proxy

Proxy Modification Conditions​

Proxy ExistsExists in the same ParticipantSame AccountProxy StatusAction By RPPAction by Participant
No--Scenario is not applicable-
YesYes-INACTIVEScenario is not applicable-
YesYes-SUSPENDED (by Customer)Scenario is not applicable. Record can only be viewed-
YesYes-SUSPENDED (by Participant)Scenario is not applicable. Record can only be viewed-
YesYesNoACTIVEModify ProxyDisplay Proxy Modification accepted
YesYesNoACTIVEModify ProxyDisplay Proxy Modification accepted
YesYesYesACTIVEReject – Proxy already modifiedDisplay message on Proxy already been modified
YesYesYesACTIVEModify ProxyDisplay Proxy Modification accepted
YesNo-INACTIVEScenario is not applicable-
YesNo-SUSPENDED (by Customer)Scenario is not applicable. Record can only be viewed-
YesNo-SUSPENDED (by Participant)Scenario is not applicable. Record can only be viewed-
YesNo-ACTIVEScenario is not applicable. Record can only be viewed

Successful End-to-End Proxy Modification Flow​

StepSenderReceiverProcesses
1 Customer OFI Customer logs into Online Banking or Mobile Banking app and initiates a Proxy Modification via corresponding menu/link
2 OFI RPP OFI performs the following:
  • Authorize and validate the Proxy menu request
  • Any other validations
If all validations are successful:
  • Send Enquiry by Secondary Id message request
3 RPP OFI RPP performs the following: If any of the validations are not successful:
  • Send a NEGATIVE/REJECT response
If all validations are successful:
  • Send all the registered proxies along with related account information
4 OFI Customer OFI performs the following: If all validations are successful:
  • If SUCCESSFUL response is received:
    • Display a successful message to the Customer
  • If UNSUCCESSFUL response is received:
    • Display an error message to the Customer
Notes:
  • OFI will not be able to modify proxy under Suspended status. This will only be displayed for Customer to view
  • OFI will not be able to modify proxy belonging to another Participant. This will only be displayed for Customer to view
5 Customer OFI Customer performs the following:
  • Review the information
  • Select the proxy to be updated
  • Confirm the proxy to be updated
6 OFI RPP OFI performs the following: If all validations are successful:
  • Send Proxy Modification message request
7 RPP OFI RPP performs the following: If any of the validations are not successful:
  • Send a NEGATIVE/REJECT response
If all validations are successful:
  • Update details with the new information
  • Send Proxy Modification message response
8 OFI Customer OFI performs the following: If all validations are successful:
  • If SUCCESSFUL response is received:
    • Display a successful message to the Customer
  • If UNSUCCESSFUL response is received:
    • Display an error message to the Customer

Notes:

  • The exception scenarios will be handled similarly to Account Enquiry flows

See also​