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Renewal Process

Launch Certificate Management Dashboard​

Step 1: Select Certificate Management from OSP's left sidebar

Step 2: Select Active tab

Step 3: Identify certificates that are in red color, indicating certificates that are either expiring in less than 90 days or have passed their expiration date. Click Renew

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The Renew button doesn't appear until 90 days before the certificate expires

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CSR Procedure​

You have two options for certificate renewal: PayNet can generate a new CSR for you OR you can utilize your existing CSR. Please select the option that best suits your preference

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This CSR (Certificate Signing Request) is a file that will be used to create a 'signed public certificate'. It should include registered information about your business, and a public key matching the private key used to electronically sign the CSR.

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I don’t have my own CSR file

Step 1: Select I don’t have my own CSR file and select Next on the bottom right of the page

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Step 2: Read through the notes and tick the checkbox indicating that you understood the risk of using the system

Step 3: Click Download Private Key. A .zip file will be downloaded to your device

Step 4: Select Next from the bottom right of the page

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Step 5: Navigate to the folder where you downloaded the file. If you're on Windows, by default, it should be in your Downloads folder

Step 6: Identify the the file, and right click on it

Step 7: Select Extract here

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Three files will be extracted which are a new CSR file (.csr), a private key file(.pem) and the public key file(.pub). The date of the generation is included in the files' name. Be sure to note where you securely store it.

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I have my own CSR file

Step 1: Select I have my own CSR file

Step 2: Click Attach File (.csr file only) button OR paste the CSR content in the textbox

(Your CSR must include the -----BEGIN NEW CERTIFICATE REQUEST----- and -----END NEW CERTIFICATE REQUEST----- tags)

Step 3: Select Next from the bottom right of the page

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Certificate Information & Confirmation​

Certificate Information​

In this page you will be presented with information of your certificate:

  • If you chose I don't have my own CSR file, we will use your information in our database to generate the CSR and certificate.
  • If you chose I have my own CSR file, these information are extracted from the CSR you provided.

Select Submit from the bottom right of the page

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Certificate Confirmation​

If the certificate generation is successful, you will be presented with a confirmation page

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