DuitNow Request

Overview

DuitNow Request enables Merchants/Billers to send payment requests to Customers, which appear in the Customer’s e-banking inbox (Internet or Mobile Banking). Customers can review and take action at their convenience, as the request has a longer expiry period and doesn't require immediate attention.

Features/Services

View all service process flows to better understand the integration process.

Network Administration

Signing on/off and echo with DuitNow system. Ensuring its smooth operation and reliable service delivery.

National Addressing Database (NAD)

The National Addressing Database (NAD) allows customers to register and manage their chosen proxy linked to a bank accounts such as a mobile number, NRIC, passport number, army number, or business registration number for easier identification and payment.

DuitNow Request

DuitNow Request allows Merchant/Biller to send a payment request to Customer.

DuitNow Reversal

This service allows the Acquirer to issue reversals to the Issuer and Customer when there's a refund request for a dispute or transaction timeout.

Integration

Review the documentation to understand DuitNow QR Merchant-Presented QR and its features. This step covers prerequisites like technical requirements, account setup, and compliance, ensuring a smooth integration and onboarding process.

Network Administration

This service must be integrated first before proceeding with others. If already integrated, you may skip this step.

National Addressing Database (NAD)

Request

DuitNow Request allows Merchants/Billers to send a payment request to Customers. Generally, the payment request will appear in the inbox of Customer’s e-banking channel (Internet Banking or Mobile Banking). Customers can then review the request and act accordingly. Note that in DuitNow Request flow, the payment request does not require immediate attention (due to a longer expiry period).

Related Services: Transfer Types

Pay by Proxy

Pay by Proxy allows customers to make payments using a registered Proxy ID, such as a mobile number, NRIC, passport number, army number, or business registration number.

Pay by Account

The Account Resolution Enquiry API verifies the validity of a beneficiary account before processing a payment request, ensuring the account is ready to receive funds.

Types of Reversals

Refund

Integration of this service is mandatory. If it has already been integrated, you may skip this step.

Explore More

Registration

Start your journey and register with us now via PayNet Hub. We provide a seamless step by step guidance to guarantee a smooth onboarding experience.

Ready to integrate?

Kick things off by creating a new project. From there, you can start using the API and seamlessly connect it with the Simulator test cases to validate your setup.

Operations

A single centralised place to streamline operational procedures and offers a comprehensive suite of information to support post live occurrences.