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...National Addressing DatabaseIntegrationDeregistration

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Deregistration

Deregistration is used to deactivate a proxy from NAD. Once deregistration is successful, the proxy will not be allowed to be used for Pay by Proxy

Participant will allow Customer to deregister Active or Suspended proxy provided that the proxy is suspended by the Customer. For proxy that is suspended by the Participant, Customer will only be able to see the proxy and not allowed to perform any changes on it

In NAD deregistration, Enquiry by Secondary ID request is initiated first to retrieve all the Customer’s registered proxies in NAD. Participant will display the list of proxies for the Customer – proxies where the status is Active, Suspended (by the Customer) and Suspended (by the Participant)

If there is no record to be displayed, Participant will display a message to the Customer Please note that Customer should not be able to deregister a proxy that is registered with another Participant or Suspended by Participant

Successful End-to-End Proxy Deregistration Flow​


StepSenderReceiverProcesses
1CustomerIssuer (OFI)Customer logs into Online Banking or Mobile Banking app and initiates a Proxy Deregistration via corresponding menu/link
2Issuer (OFI)RPPIssuer (OFI) performs the following:
  • Authorize and validate the Proxy menu request
  • Any other validations
If all validations are successful:
  • Send Enquiry by Secondary Id message request
3RPPIssuer (OFI)RPP performs the following:If any of the validations are not successful:
  • Send a NEGATIVE/REJECT response
If all validations are successful:
  • Send all registered proxies along with related account information
4Issuer (OFI)CustomerOFI performs the following:If all validations are successful:
  • If SUCCESSFULresponse is received:
    • Display a successful message to the Customer
  • If UNSUCCESSFUL response ** received:
    • Display an error message to the Customer
Notes:
  • OFI will not be able to modify proxy under Suspended status. This will only be displayed for Customer to view
  • OFI will not be able to modify proxy belonging to another Participant. This will only be displayed for Customer to view
5CustomerIssuer (OFI)Customer performs the following:
  • Review the information
  • Select the proxy to be updated
  • Confirm the proxy to be updated
6Issuer (OFI)RPPOFI performs the following:
  • Authorize and validate the Proxy Deregistration request
  • Any other validations
If all validations are successful:
  • Send Proxy Deregistration message request
7RPPIssuer (OFI)RPP performs the following:If any of the validations are not successful:
  • Send a NEGATIVE/REJECT response
If all validations are successful:
  • Deregister the proxy and account from NAD
  • Set the status to Inactive
  • Send Proxy Deregistration message response
8Issuer (OFI)CustomerOFI performs the following:If all validations are successful:
  • If SUCCESSFUL response is received:
    • Display a successful message to the Customer
  • If UNSUCCESSFUL response is received:
    • Display an error message to the Customer