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...National Addressing DatabaseIntegrationModification

Modification

This request is initiated when the Customer wants to update his registered proxy in NAD. Only the account linked to the proxy can be modified

In NAD Modification, Enquiry by Secondary ID request is initiated first to retrieve all the Customer’s registered proxies across NAD. Participant will display the list of proxies for the Customers for proxies that are having the status Active, Suspended (by the Customer) and Suspended (by the Participant)

If there is no record to be displayed, Participant will display a message to the Customer

Please note that Customer should not be able to modify a proxy that is registered with another Participant, and status is Suspended by either the Customer or Participant

Successful End-to-End Proxy Modification Flow​


StepSenderReceiverProcesses
1 Customer Issuer (OFI) Customer logs into Online Banking or Mobile Banking app and initiates a Proxy Modification via corresponding menu/link
2 Issuer (OFI) RPP Issuer (OFI) performs the following:
  • Authorize and validate the Proxy menu request
  • Any other validations
If all validations are successful:
  • Send Enquiry by Secondary Id message request
3 RPP Issuer (OFI) RPP performs the following: If any of the validations are not successful:
  • Send a NEGATIVE/REJECT response
If all validations are successful:
  • Send all the registered proxies along with related account information
4 Issuer (OFI) Customer Issuer (OFI) performs the following: If all validations are successful:
  • If SUCCESSFULresponse is received:
    • Display a successful message to the Customer
  • If UNSUCCESSFUL response is received:
    • Display an error message to the Customer
Notes:
  • Issuer (OFI) will not be able to modify proxy under Suspended status. This will only be displayed for Customer to view
  • Issuer (OFI) will not be able to modify proxy belonging to another Participant. This will only be displayed for Customer to view
5 Customer Issuer (OFI) Customer performs the following:
  • Review the information
  • Select the proxy to be updated
  • Confirm the proxy to be updated
6 Issuer (OFI) RPP Issuer (OFI) performs the following: If all validations are successful:
  • Send Proxy Modification message request
7 RPP Issuer (OFI) RPP performs the following: If any of the validations are not successful:
  • Send a NEGATIVE/REJECT response
If all validations are successful:
  • Update details with the new information
  • Send Proxy Modification message response
8 Issuer (OFI) Customer Issuer (OFI) performs the following: If all validations are successful:
  • If SUCCESSFUL response is received:
    • Display a successful message to the Customer
  • If UNSUCCESSFUL response is received:
    • Display an error message to the Customer