We've Launched a New Documentation Website (Beta Launch)

The documentation for DuitNow is now available on our newly launched documentation platform. This is an initial beta rollout of our new documentation site, designed to become the long-term home for all documentation moving forward.

You'll find the familiar content you're used to—now hosted on a new platform that will progressively receive updates and enhancements.

We encourage you to start accessing DuitNow materials there to explore the new experience and ensure you're viewing the latest documentation updates. If you have any feedback, please reach out to us.

Visit the New Documentation Website

Proxy Resolution Enquiry

A proxy resolution enquiry is used to verify if a specific proxy is valid and ready to receive payments. This is important in several situations:

Validating the beneficiary's account name before confirming a payment request.
Ensuring recipient details before topping up an eWallet account.

This enquiry can be initiated during a Pay by Proxy transaction or as a standalone request by the customer. The table below provides guidance for participants on the information that should be displayed to the customer.

No	Enquiry Scenario	Proxy Owned by	Enquiry By	Status	Expected Response	Displayed to Customer
1	Full Proxy Resolution	Participant A	Participant A	Active	Registration Number Participant Nickname Proxy Type Proxy Id Account Number Account Holder Name	Account Holder Name
2	Full Proxy Resolution	Participant B	Participant A	Active	Registration Number Participant Nickname Proxy Type Proxy Id Account Number Account Holder Name	Account Holder Name
3	Proxy Name Enquiry	Participant A	Participant A	Active	Registration Number Account Holder Name	Account Holder Name
4	Proxy Name Enquiry	Participant B	Participant A	Active	Account Holder Name	Account Holder Name
5	Proxy Check	Participant A	Participant A	Active	Status	Status
6	Proxy Check	Participant B	Participant A	Active	Status	Status