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Transfer Bank

This request is initiated when the Proxy Id (belonging to the same Customer) that the Customer is registering has already been registered with another Participant. The name of the Participant where the Proxy is registered will be displayed and confirmed with the Customer whether to proceed to transfer the proxy to the account of the current Participant. Upon confirmation of the Customer, Participant will send the request to Transfer Bank to RPP

The request can be initiated at the point of registration, or from the Enquiry by Secondary Id. For more information, refer to the respective sections

Successful End-to-End Proxy Transfer Bank Flow​


StepSenderReceiverProcesses
1CustomerIssuer (OFI)Customer logs into Online Banking or Mobile Banking app and initiates a Proxy Transfer Bank via corresponding menu/link
2Issuer (OFI)RPPIssuer (OFI) performs the following:
  • Authorize and validate the Proxy menu request
  • Any other validations
If all validations are successful:
  • Send Enquiry by Secondary Id message request
3RPPIssuer (OFI)RPP performs the following:If any of the validations are not successful:
  • Send a NEGATIVE/REJECT response
If all validations are successful:
  • Send all the registered proxies along with related account information
4Issuer (OFI)CustomerIssuer (OFI) performs the following:If all validations are successful:
  • If SUCCESSFUL response is received:
    • Display a successful message to the Customer
  • If UNSUCCESSFUL response is received:
    • Display an error message to the Customer
Notes:
  • Issuer (OFI) will not be able to modify proxy under Suspended status. This will only be displayed for Customer to view
  • Issuer (OFI) will not be able to modify proxy belonging to another Participant. This will only be displayed for Customer to view
5CustomerIssuer (OFI)Customer performs the following:
  • Review the information
  • Select the proxy to be updated
  • Confirm the proxy to be updated
6Issuer (OFI)RPPIssuer (OFI) performs the following:
  • Authorize and validate the Proxy Deregistration request
  • Any other validations
If all validations are successful:
  • Send Proxy Deregistration message request
7RPPIssuer (OFI)RPP performs the following:If any of the validations are not successful:
  • Send a NEGATIVE/REJECT response
If all validations are successful:
  • Create a new registration record
    • Creating a new proxy registration number
    • Copying the previous proxy information and update details with the new information (Participant name, account number and etc)
    • Set the status to Active
    • Set the old proxy registration record to Inactive
  • Send Proxy Registration message response
8Issuer (OFI)CustomerIssuer (OFI) performs the following:If all validations are successful:
  • If SUCCESSFUL response is received:
    • Display a successful message to the Customer
  • If UNSUCCESSFUL response is received:
    • Display an error message to the Customer
Notes:
  • The exception scenarios will be handled similarly to Account Enquiry flows