...National Addressing DatabaseIntegrationRegistration

We've Launched a New Documentation Website (Beta Launch)

The documentation for DuitNow is now available on our newly launched documentation platform. This is an initial beta rollout of our new documentation site, designed to become the long-term home for all documentation moving forward.

You'll find the familiar content you're used to—now hosted on a new platform that will progressively receive updates and enhancements.

We encourage you to start accessing DuitNow materials there to explore the new experience and ensure you're viewing the latest documentation updates. If you have any feedback, please reach out to us.

Visit the New Documentation Website

Registration

When registering a proxy, Participant will need to provide the Customer’s Secondary Id. The Secondary Id will be used to identify the proxies that have been registered for the Customer. Secondary Ids that will be used depends on the type of account as well as individuals

Type of Customer	Secondary ID Allowed
Individual/Joint	For Malaysian: NRIC; or Army Number; or Police Number For Foreigner: Passport Number with country of issuance
Sole Proprietor	Business Registration Number registered with Suruhanjaya Syarikat Malaysia; or NRIC
SME/Corporate/NGO/Government	Only Business Registration Number registered with Suruhanjaya Syarikat Malaysia

Successful End-to-End Proxy Registration Flow

Step	Sender	Receiver	Processes
1	Customer	Issuer (OFI)	Customers logs into Online Banking or Mobile Banking app and initiates a Proxy Registration
2	Issuer (OFI)	RPP	OFI performs the following: Retrieve Customer’s profile e.g. NRIC, Army Number, Passport Number, Mobile Number or Business Registration Number depending on what the customer has used as identification during onboarding, and the accounts that can be linked to the proxy Allow Customer to select which proxy to register and link to which account Authorize and validate the Proxy Registration request Any other validations If all validations are successful: Send Proxy Registration message request Notes: If multiple proxies are allowed to be submitted by the Customer at one time, OFI will have to send the registration request one at a time to RPP OFI will need to send the Secondary Id for every registration request. This is used to identify the proxy registered by the Customer within RPP across multiple Participants
3	RPP	Issuer (OFI)	RPP performs the following: Message Validations Business Validations Proxy Validations If any of the validations are not successful: Send a NEGATIVE/REJECT response If all validations are successful: Register the proxy and account into NAD Set the status to Active Send Proxy Registration message response
4	Issuer (OFI)	Customer	OFI performs the following: Message Validations Business Validations If all validations are successful: If SUCCESSFUL response is received: Display a successful message to the Customer If UNSUCCESSFUL response is received: Display an error message to the Customer Duplicate proxy handling (if any) Notes: In the event the proxy is already registered with another Participant (duplicate scenario), Participant shall allow Customer to confirm whether to transfer the proxy to the new account with the OFI (display confirmation message with the name of the other Participant) Participant should ensure the Secondary Id of the duplicate proxy is the same as the Secondary Id of the Participant’s customer before confirming with the Customer whether to transfer the proxy to the Participant’s account. If Customer confirms on it, then OFI will send a request to TRANSFER BANK to RPP